📦 Order and Shipping Policy

Order Processing:
Once you place an order through the SUGOILAX online store, you will immediately receive an email confirmation summarizing your purchase details.
Our team will then process your order to ensure accuracy and quality prior to shipment.

Shipping and Tracking:
Once your order has been processed and dispatched, you will receive a second email containing your shipping confirmation and a tracking number.
This tracking number allows you to monitor the progress of your delivery at any time through the carrier’s website.
Please allow up to 48 hours after receiving your tracking number for tracking information to update.

Delivery Times:
Delivery times typically range between 4 to 12 business days, depending on your global location and the shipping carrier selected at checkout.
Estimated delivery timeframes will be provided during the checkout process.

Important Notes:

Please ensure your email address is entered correctly at checkout to receive order and tracking information.

If you do not receive your shipping confirmation within the expected timeframe, please check your spam/junk folder or contact us directly at 📧 info@sugoilax.com

At SUGOILAX, we are committed to providing a smooth, transparent, and high-quality shopping experience.
Thank you for choosing SUGOILAX — where passion for the game meets premium craftsmanship.